Nordstrom started updating the Designer Collections landing page every day during the European leg of Fashion Week. While I was able to prep some campaign assets in advance (site placements, coming soon messaging, emails, etc.), I strategized the most engaging daily content on the hub first thing every morning (seven days a week) and wrote each rapid-fire email. All real-time content was produced with 12 to 24-hour SLAs in an effort to stay as relevant as possible.

This was no ordinary feat for our small team as daily updates required constant attention on top of our regular workloads (and some acrobatic flexibility). We continued to track available data every season, pivoting and reimagining every season’s experience accordingly for year-over-year growth in performance and demand gen.

 
 

click to expand, pls —

click to expand, pls —

NEW YORK

NEW YORK

MILAN

MILAN

LONDON

LONDON

PARIS

PARIS

 
 

on-demand emails —

on-demand emails —

We streamlined the process by creating modular templates before NYFW began, and once the month started rolling we pulled, wrote, edited, designed, and strategized content from our blogs and in partnership with merchandisers. For each 24-hour email, I assembled the best content from the previous week, highlighting both vendor priorities as well as the most resonating on-the-ground stories.

NYFW 24-HR EMAIL

NYFW 24-HR EMAIL

LFW 24-HR EMAIL

LFW 24-HR EMAIL

 
 

designer preview —

designer preview —

Every year, industry pros and top-tier clients turn out for Nordstrom's exclusive, invite-only Designer Preview event to benefit the Seattle Art Museum.

For the first time, we executed a day-after, full-spread experience of the Impressionism-inspired project—in addition to direct mail invitations, site placements, and VIP emails.

Beyond producing all copy deliverables, I strapped on my cameras and photographed the runway show, behind-the-scenes moments, and cocktail hour for our extensive online recap. (A beautiful model hugged me in the throes of post-runway ecstasy which was somehow both the highlight and lowlight of my day.)

Printed invitations were mailed directly to clients. Prior to the event, coming soon messaging was deployed via targeted emails. Once the recap content was live, additional emails were sent to highlight the new page. These emails brought in some of the highest open and click-through rates for the division.

The final recap was a mad dash to plug + play imagery, quotes from guests, and appropriate product assortments into a previously designed wireframe.